Welcome to the Refund & Returns page for Go Shop Out, your trusted destination for online shopping. We understand that sometimes you may need to return a product, and we’re here to make the process as easy and hassle-free as possible.
Our Returns Policy:
If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days of the purchase date. To be eligible for a return, the product must be in its original condition, with all tags and packaging intact. We do not accept returns on certain products, such as perishable goods and personal hygiene items.
How to Initiate a Return:
To initiate a return, please contact our customer support team at support@goshopout.com. Please include your order number, the reason for your return, and whether you would like a refund or exchange. Our support team will provide you with instructions on how to proceed with your return.
Refunds:
Once we receive your returned product, we will inspect it to ensure that it meets our returns policy criteria. If your return is approved, we will initiate a refund to your original payment method. Please note that it may take several business days for the refund to appear on your account, depending on your bank or credit card company.
Exchanges:
If you would like to exchange a product for a different size, color, or style, please contact our customer support team at support@goshopout.com. We will work with you to arrange a product exchange and provide instructions on how to return the original product.
Shipping Costs:
Please note that shipping costs are non-refundable, and you will be responsible for paying the shipping costs associated with returning the product.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support team at support@goshopout.com within 7 days of receiving the product. We will work with you to arrange a product replacement or refund, and we will cover the cost of return shipping in this case.
Thank you for choosing Go Shop Out as your online shopping destination. We’re here to make your shopping experience as enjoyable as possible, and we’re committed to providing you with excellent customer service.